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© 2006  Baird Direct
Marketing, Inc.
All Rights Reserved

 


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TIP:  Benchmark Your Users' Satisfaction.
D
o a short monthly survey of your users to benchmark their satisfaction.  This is the fastest way to spot a drop in customer satisfaction early and fix the cause -- BEFORE it affects your retention rate and bottom line.

 
REASON #1: Your Early Warning System.  If there's something subtle about your product or service that's starting to hurt customer satisfaction, you'll detect it earlier.  You can then fix the situation before retention rates are affected.

REASON #2: It's "Opportunity Radar".  You'll discover ways to enhance the product.  You'll methodically find and fix misunderstood (or dysfunctional) product elements.  And identify popular features to emphasize. All to boost user satisfaction and retention revenue.

Want to have a simple survey created and built for you?  We can do any or all of it for a surprisingly small fee. Click here to request info.
 

© 2004 Baird Direct Marketing, Inc.
http://www.bairddirect.com